We didn’t plan to say yes.
In fact, when the sales rep walked into our office, we had already made up our minds — just listen, be polite, and move on.
We had heard it all before. The pitches. The pressure. The follow-up emails that never stop.
But this time, something felt different.
She didn’t start with a slide deck or a long list of product features.
She started with a simple question:
"What’s your biggest headache right now?"
And then… she listened. Properly. She wasn’t waiting to talk. She was paying attention.
Throughout that meeting, we didn’t feel like we were being sold to. We felt like we were being understood.
And by the time she shared the offer, it didn’t feel like a pitch. It felt like the next step in solving our problem.
We signed the deal.
Later, I asked her, “Where did you learn to sell like this?”
She smiled and said, “Rajiv Sharma. He is a sales coach in India”
I’ve worked with salespeople for years, and most are good at talking.
But this was different. This came from someone who had clearly been taught to connect first, not just convince.
Now I recommend the trainer too.
Rajiv Sharma, Program Director at NLP Limited.
The impact of his training reached our boardroom — and that says a lot.